Administrator/Customer Support Assistant

An exciting opportunity has arisen for an Administrator / Customer Support Assistant to join a busy and growing organisation. This role is ideal for someone who enjoys a varied workload, has strong organisational skills, and is confident communicating with customers and colleagues alike.\n\nWorking as part of a supportive team, you will be responsible for providing administrative support while ensuring customers receive a high standard of service. This is a fantastic opportunity for someone looking to develop their office-based career within a business that values progression and personal development.\n\nKey Responsibilities\n\n * Processing customer orders accurately and efficiently\n\n * Managing and maintaining customer information across online portals\n\n * Handling inbound telephone calls and assisting with customer enquiries\n\n * Providing general administrative support to the wider team\n\n * Coordinating with internal departments to ensure orders are processed smoothly\n\n * Updating records and maintaining accurate documentation\n\n * Assisting with additional office administration tasks as required\n\nSkills & Experience\n\nThe successful candidate will have:\n\n * Previous experience in an administration and/or customer service role\n\n * Excellent communication and interpersonal skills\n\n * A professional and confident telephone manner\n\n * Strong organisational abilities and attention to detail\n\n * Good IT skills, including experience using Microsoft Office\n\n * The ability to work effectively both independently and as part of a team\n\n * A positive attitude and willingness to learn new skills\n\nWhat’s on Offer?\n\n * Competitive salary of £25,000 - £27,000\n\n * Early finish every Friday\n\n * Immediate start available\n\n * Temporary to permanent opportunity\n\n * Friendly and supportive working environment\n\n * Career development opportunities within a growing business\n\n * Potential for hybrid working (1 day per week) once established in the role\n\n * Simple one-stage interview process