New Build Sales Coordinator

New Build Sales Coordinator

£32,012.40 per annum

Office-based within our Boston office.

Permanent, Full Time

Do you have experience managing high volumes of customer enquiries in a busy, fast-paced environment? As a New Build Sales Coordinator at Amplius,youllact as the first point of contact for new enquiries, working closely with colleagues and partners to keep the customer journey moving smoothly from first enquiry through to completion.

Salary: £32,012.40 per year

Contract: Permanent, full time

Your week: 36.25 hours Monday Friday 9am 5.15pm

Location: Based at our Boston office

Snapshot of your role

Manage all incoming sales enquiries across phone, email, websiteportalsand agents, ensuringtimelyand high-quality responses

Qualify andallocateenquiries to Sales Officers,maintainingclear oversight of progress and next steps

Act as the first point of contact for customers, providingaccurateinformation and setting clear expectations

Maintain and update CRM systems, ensuringaccuratedata capture, leadprogressionand consistent use across teams

Support the full sales process, including documentation, legaladministrationand post-completion tasks such as CORE Digital submissions

Assistwith scheme launches, marketing activity andmaintainingproperty listings across relevant portals

Monitor enquiry pipelines, track performance and support reporting,auditsand continuous improvement activity

Whatyoullneed to thrive in this role

Experience managing high volumes of customer enquiries within a structured, process-driven environment

Strong understanding of customer journeys, leadmanagementand service standards

Experience providing administrative support in a busy office setting

Confidence using CRM systems and databases to manage workflows and track performance

Excellent communication skills, with the ability to handle sensitive or complex queries professionally

Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines

High attention to detail, particularly in data entry, recordkeepingand document management

A proactive, team-focused approach, with the ability to stay calm under pressure and adapt to changing priorities

DBS clearance isrequiredfor this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence.

Closing: 10 June

Interviews: 19 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou.

The Company

Amplius is one of the largest housing providers across the Midlands,Eastand Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.

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